Providing our customers with the most efficient and private shipping methods available is at the top of our great customer service list. Expediting orders for our lucky customers means timely deliveries, attention to privacy preferences and service with a smile. All the packages are sent from our warehouse is USA. It is crutial that you provide us with a valid (real) delivery name and address, otherwise we cannot guarantee that the parcel willl be successfully delivered.
Our Medical Team
Providing our customers with the most efficient and specialist cannabis doctors
You have the right to return your full or partial order within 14 days after receiving it. Please contact us using the contact form in our website or by sending an email to [email protected] Then we will send you a return label along with the instructions on how to proceed. If you are returning a full order please note that any freebies included in the original order should be returned as well.
It is permitted to open a product unless the package is sealed. In case you have done more than the absolutely necessary to just evaluate the product, the return might be declined or you might or you may be charged for any loss in value.
The withdrawal period will expire 14 days after the day when the parcel was delivered.
Alternatively, you can return the product using this withdrawal form. Please note that any return costs will not be reimbursed if the product is returned without prior notification.
After you have exercised your right of withdrawal, all payments (including shipping costs) will be refunded within 14 days. If you have returned the product without prior notification, we may request a tracking code as proof of return before the reimbursing the payment.
Refunds will be issued as per below:
Cash in envelope – Cash in envelope at the risk of the customer
Bank transfer – Bank transfer
Credit card – Credit card (or bank transfer if more than 30 days have passed since initial payment)
BitCoin– Bank transfer
CoinPayments – Bank transfer
Products with the sealed package opened will not be covered by the right of withdrawal.